How to Write Roles and Responsibilities in Resume to Pass ATS Checks

Writing compelling roles and responsibilities in resume can make the difference between landing an interview and having your application overlooked. In today’s competitive job market, recruiters spend just 6-7 seconds scanning each resume before deciding whether to move forward with a candidate.

Your roles and responsibilities in resume serve as the heart of your resume, showcasing not just what you did, but the impact you made in previous positions.

This comprehensive guide will walk you through everything you need to know about crafting this crucial section, from understanding the basics to job-specific examples that will help your resume stand out.

Whether you’re a fresh graduate or an experienced professional, learning how to write roles and responsibilities in resume format correctly will significantly improve your chances of passing ATS filters and catching recruiters’ attention.

Understanding the distinction between roles and responsibilities is fundamental to creating an effective resume. While often used interchangeably, these terms have specific meanings in the context of professional documentation.

Roles in resume refer to your position title and the overall expectations associated with that job. Think of your role as the “what” of your job designation, level of authority, and general scope of work. For example, “Software Developer,” “HR Recruiter,” or “Team Leader” are roles that immediately communicate your professional position.

Responsibilities in resume, on the other hand, are the specific tasks, duties, and activities you performed in that role. These represent the “how” of your job, the day-to-day activities that contributed to your organization’s success.

Recruiters examine both roles and responsibilities in resume because roles help them understand the career progression and seniority level, while responsibilities demonstrate the practical experience and skill application. This combination provides a complete picture of your professional background and capabilities.

A resume format is the structured layout in which you present your professional details, such as your contact information, summary, work experience, roles and responsibilities, skills, and education.

Choosing the right format helps highlight your strengths and makes it easier for recruiters and ATS (Applicant Tracking Systems) to scan your resume.

The most used resume formats are chronological, functional, and combination (hybrid) resumes.

Free Resume Format Template for Roles and Responsibilities

[Your Name] [Job Title] | [Phone] | [Email] | [LinkedIn] | [Location]

PROFESSIONAL EXPERIENCE

[Job Title] | [Company Name] | [Start Date – End Date]

• [Action verb] + [what you did] + [tools/methods used] + [quantifiable result]
• [Action verb] + [specific responsibility] + [impact on team/company] + [metrics]
• [Action verb] + [project/initiative led] + [stakeholders involved] + [outcome]
• [Action verb] + [process improved/created] + [efficiency gain] + [time/cost savings]

[Previous Job Title] | [Company Name] | [Start Date – End Date]

• [Follow same format as above]
• [Focus on progression and increased responsibility]
• [Highlight relevant skills for target position]

Professional Resume Format with Roles & Responsibilities

[Your Full Name]

Location | Phone | Email | LinkedIn / Portfolio (optional)

Professional Summary

A concise 2–3 line snapshot of your experience, key skills, and career focus.

Example:
Results-driven Marketing Executive with 5+ years of experience in digital campaigns, brand management, and performance analytics. Proven track record of increasing lead conversion by 30%.

Work Experience

[Job Title] – [Company Name]
Location | Month YYYY – Month YYYY

Key Roles and Responsibilities:

• Led a team of 5 to execute digital marketing campaigns across social and search platforms.
• Analyzed campaign performance using Google Analytics and optimized for 20% higher ROI.
• Collaborated with design and sales teams to create consistent brand messaging.
• Managed content calendar, email marketing, and monthly reporting to leadership.

Achievements:

• Increased organic web traffic by 40% in 6 months.
• Reduced customer acquisition cost by 15%.

[Previous Job Title] – [Company Name]
Location | Month YYYY – Month YYYY

Key Roles and Responsibilities:

• Designed and implemented onboarding programs for 100+ employees.
• Handled employee grievance redressal, policy rollouts, and exit interviews.

Achievements:

• Improved employee retention rate by 18% YoY.

Education

[Degree] – [University Name]
Location | Year of Graduation
(Optional: Add honors, GPA, or relevant coursework)

Key Skills

• MS Excel | SQL | Google Ads | Jira | Python (customize based on role)
• Leadership | Communication | Data Analysis | Project Management

Certifications (if applicable)

• Google Ads Certified – 2024
• Certified Scrum Master (CSM) – 2023

Download Here: Resume Template [Sample with Examples]

To mention roles and responsibilities in resume, use bullet points starting with action verbs, highlight key duties, tools or skills used, and quantify achievements where possible. Tailor each point to match the job description, keeping it concise, relevant, and results focused.

To write compelling roles and responsibilities in resume that gets read by the Applicant Tracking System (ATS), follow these six essential steps:

Step 1: Understand the Job Description and Role Expectations

Before writing anything, thoroughly analyze the job posting you’re targeting. Identify key skills, requirements, and responsibilities mentioned. This research helps you tailor your content to match what recruiters are seeking.

Step 2: Use Bullet Points (3-6 per Role)

Structure your responsibilities using bullet points for easy readability. Three to six bullet points per position provide enough detail without overwhelming the reader. Prioritize your most impressive and relevant achievements.

Step 3: Start with Action Verbs

Begin each bullet point with a strong action verb that demonstrates your proactive approach. Words like “developed,” “managed,” “implemented,” and “optimized” create a more dynamic impression than passive language.

Step 4: Mention Tools, Skills, and Platforms Used

Include specific technologies, software, or methodologies you’ve worked with. This not only demonstrates technical proficiency but also helps with ATS keyword matching.

Step 5: Quantify Your Impact

Whenever possible, include numbers, percentages, timeframes, or other measurable outcomes. For example, “increased sales by 25%” or “reduced processing time by 3 hours daily” provides concrete evidence of your contributions.

Step 6: Tailor for ATS Using Keywords

Incorporate relevant keywords from the job posting naturally throughout your responsibilities. This optimization helps your resume pass through ATS filters and reach human recruiters.

Selecting the right action verbs to mention roles and responsibilities in resume make it more dynamic and results focused.

You can use strong action verbs in your resume like “Led”, “Analysed”, “Optimized”, or “Collaborated” to highlight leadership, technical skills, problem-solving, and achievements.

Here are power words organized by function:

Leadership & Management: Directed, Supervised, Coordinated, Facilitated, Mentored, Delegated, Spearheaded, Orchestrated

Communication & Collaboration: Collaborated, Communicated, Presented, Negotiated, Consulted, Liaised, Facilitated, Mediated

Technical & Analytical: Developed, Programmed, Analysed, Designed, Implemented, Configured, Troubleshot, Optimized

Achievement & Results: Achieved, Exceeded, Improved, Increased, Reduced, Enhanced, Streamlined, Generated

Problem-Solving: Resolved, Investigated, Diagnosed, Identified, Researched, Evaluated, Assessed, Solved

Some of the most common mistakes when writing roles and responsibilities in a resume include using generic phrases, copying job descriptions, being too vague, and failing to show impact.

Avoiding these errors can make your resume more compelling and tailored to the role.

Before diving into best practices, let’s address the most frequent errors that can weaken your resume’s impact:

Copying Job Descriptions Verbatim

Many candidates simply copy-paste from job postings, making their resume generic and failing to showcase personal achievements. Your responsibilities should reflect what you actually accomplished, not just what the job required.

Being Too Vague or Too Technical

Striking the right balance is crucial. Avoid generic phrases like “handled various tasks” while also ensuring technical jargon doesn’t alienate non-technical recruiters.

Overusing “Responsible for…”

This passive phrase appears in nearly every resume. Instead, start with dynamic action verbs that demonstrate proactive contribution and leadership.

Missing Quantifiable Impact

Numbers speak louder than words. Failing to include metrics, percentages, or specific outcomes makes it difficult for recruiters to gauge your effectiveness.

One-Size-Fits-All Approach

Using the same responsibilities for every job application, regardless of the target role, reduces your chances of matching job requirements and passing ATS filters.

This section includes resume examples of roles and responsibilities for popular job roles like Software Engineer, HR Executive, Sales Manager, and more. Use these samples to tailor your own resume with relevant, impact-driven bullet points.

Desktop Support Engineer Roles and Responsibilities in Resume

Showcase your ability to troubleshoot technical issues, support end-users, and maintain IT infrastructure. Mention hardware/software expertise, ticketing tools, and your role in reducing downtime.

Explore full blog on Desktop Support Engineer Roles and Responsibilities

Desktop Support Engineer | ABC Technologies | 2022–2024
• Resolved over 100+ daily IT support tickets across Windows and Mac environments with 95% first-time resolution rate
• Installed, configured, and maintained desktops, laptops, printers, and network devices
• Provided technical support for remote teams using remote access tools like TeamViewer and AnyDesk
• Documented recurring issues and created knowledge base articles to reduce support load
• Collaborated with network and system admins to ensure seamless IT operations

HR Admin Roles and Responsibilities in Resume

Your resume should reflect proficiency in managing HR operations, maintaining employee records, and coordinating payroll and compliance tasks. Highlight tools used and your contribution to HR efficiency.

Check full blog on HR Admin Roles and Responsibilities

HR Admin | LMN Pvt. Ltd. | 2020–2024
• Maintained HRIS and updated records for 300+ employees, ensuring 100% data accuracy
• Coordinated onboarding, exit formalities, and background checks for all new hires
• Supported payroll processing and ensured compliance with labor laws and company policies
• Managed employee engagement activities, leave tracking, and attendance systems
• Acted as a point of contact for employee queries and facilitated

Software Developer Roles and Responsibilities in Resume

Showcase your technical expertise and coding proficiency by clearly outlining responsibilities like developing software applications, debugging, and collaborating with cross-functional teams. Include tools, languages, and measurable outcomes.

Software Developer | ABC Tech Solutions | 2022-2024

• Developed and maintained 5+ web applications using React.js, Node.js, and MongoDB, serving over 10,000 active users
• Collaborated with cross-functional teams of 8 members to deliver projects 15% ahead of schedule
• Implemented automated testing procedures that reduced bug reports by 40% and improved code quality
• Optimized database queries and application performance, resulting in 25% faster load times
• Participated in code reviews and mentored 2 junior developers on best practices and coding standards

HR Recruiter Roles and Responsibilities in Resume

Highlight your experience in sourcing, screening, and onboarding candidates, along with tools like ATS platforms and LinkedIn Recruiter. Make sure to demonstrate your impact on hiring timelines and quality of hire.

Explore full blog on HR Recruiter Roles and Responsibilities

HR Recruiter | XYZ Corporation | 2021-2024

• Sourced and screened 200+ candidates monthly through various channels including LinkedIn, job boards, and referrals
• Conducted structured interviews and reduced time-to-hire by 30% while maintaining quality standards
• Managed end-to-end recruitment process for technical and non-technical positions across 5 departments
• Built and maintained talent pipeline of 500+ qualified candidates for future opportunities
• Collaborated with hiring managers to define job requirements and developed targeted recruitment strategies

Team Leader Roles and Responsibilities in Resume

Your resume should reflect leadership duties like managing team performance, setting goals, and driving results. Emphasize collaboration, reporting, and employee engagement efforts.

Check full article on Team Leader Roles and Responsibilities

Team Leader – Customer Support | DEF Services | 2020-2024

• Led a team of 12 customer support executives and achieved 95% customer satisfaction rating
• Implemented new ticketing system that improved response time by 40% and increased team productivity
• Conducted weekly training sessions and performance reviews, resulting in 20% improvement in team metrics
• Developed standard operating procedures and escalation protocols for complex customer issues
• Collaborated with management to set team goals and successfully exceeded targets by 15% consistently

Sales Executive Roles and Responsibilities in Resume

Focus on client acquisition, sales target achievements, CRM usage, and lead conversion metrics. Use quantifiable achievements to show your contribution to revenue growth.

See detailed breakdown of Sales Executive Roles and Responsibilities

Sales Executive | GHI Enterprises | 2019-2024

• Generated $2.5M in annual revenue by developing and maintaining relationships with 100+ B2B clients
• Exceeded monthly sales targets by 25% for 18 consecutive months through strategic prospecting
• Conducted product demonstrations and presentations to C-level executives and decision makers
• Managed entire sales cycle from lead generation to contract closure, with 35% conversion rate
• Utilized Salesforce CRM to track prospects and maintain detailed client interaction records

Accountant Roles and Responsibilities in Resume

Mention core accounting duties such as managing ledgers, preparing financial statements, and ensuring compliance with tax laws. Accuracy, software skills, and audit experience should be highlighted.

Read our complete blog on Accountant Roles and Responsibilities

Accountant | JKL Financial Services | 2021-2024

• Prepared and analyzed monthly financial statements for 50+ client accounts with 99.8% accuracy
• Managed accounts payable and receivable processes, reducing outstanding invoices by 45%
• Conducted quarterly tax preparations and ensured compliance with local and federal regulations
• Implemented cost-saving measures that reduced operational expenses by $150,000 annually
• Utilized QuickBooks, Excel, and SAP to maintain accurate financial records and generate reports

Customer Care Executive Roles and Responsibilities in BPO Resume

Demonstrate your communication skills, query resolution abilities, and experience with CRM or ticketing tools. Focus on customer satisfaction, first-call resolution, and service quality metrics.

View in-depth guide on BPO Customer Care Executive Roles and Responsibilities

Customer Care Executive | MNO BPO Solutions | 2022-2024

• Handled 80+ customer calls daily and maintained 90% first-call resolution rate
• Provided technical support and product information across multiple communication channels
• Documented customer interactions in CRM system and escalated complex issues to supervisors
• Achieved customer satisfaction score of 4.8/5.0 and received “Employee of the Month” award twice
• Participated in product training sessions and obtained certifications in customer service excellence

Project Manager Roles and Responsibilities in Resume

Highlight your leadership in planning, executing, and closing projects on time and within scope. Emphasize budget handling, team coordination, and stakeholder communication.

Read full guide on Project Manager Roles and Responsibilities

Project Manager | GlobalTech Solutions | 2019–2024

• Led cross-functional teams to deliver 12+ enterprise projects within budget and timeline constraints
• Defined project scope, timelines, and deliverables in collaboration with clients and stakeholders
• Monitored project KPIs and created weekly reports to track progress and mitigate risks
• Managed budgets up to ₹1 Cr and negotiated vendor contracts to reduce costs by 15%
• Implemented Agile methodologies, resulting in 25% faster project delivery

Business Analyst Roles and Responsibilities in Resume

Your resume should highlight your ability to gather requirements, analyze business processes, and provide data-driven solutions. Include tools like Excel, SQL, or Tableau.

Explore our blog on Business Analyst Roles and Responsibilities

Business Analyst | InsightWorks Pvt. Ltd. | 2021–2024

• Analyzed business processes and identified areas for automation, saving 300+ hours annually
• Created BRDs and functional specifications based on stakeholder requirements
• Conducted UAT and supported implementation of CRM and ERP systems
• Used SQL and Excel for ad-hoc reporting and presented insights to senior management
• Collaborated with cross-functional teams to align technology solutions with business goals

Data Analyst Roles and Responsibilities in Resume

Showcase your ability to interpret data, build dashboards, and support decision-making. Mention tools like Python, Power BI, or SQL and include measurable business impact.

Check full blog on Data Analyst Roles and Responsibilities

Data Analyst | Analytics360 | 2020–2024

• Analyzed large datasets using SQL and Python to uncover trends and support strategic decisions
• Created interactive dashboards using Power BI and Tableau for department-level reporting
• Automated weekly reporting processes, reducing manual effort by 40%
• Worked closely with product and marketing teams to define KPIs and track performance
• Conducted A/B testing and customer segmentation for targeted campaigns

For freshers, roles and responsibilities in a resume should focus on internships, academic projects, or volunteer work, highlighting transferable skills.

Experienced professionals should emphasize measurable achievements, tools used, and impact in previous roles to showcase career growth and expertise.

For Fresh Graduates

When writing roles and responsibilities in resume for fresher candidates, focus on transferable skills gained through internships, academic projects, and volunteer work:

Marketing Intern | PQR Agency | Summer 2024

• Assisted in developing social media campaigns that increased follower engagement by 30%
• Conducted market research and compiled competitive analysis reports for 3 major clients
• Created content for company blog and contributed to 15+ published articles
• Supported event planning activities and coordinated logistics for 2 successful product launches

For Experienced Professionals

Roles and responsibilities in resume for experienced professionals should emphasize leadership, strategic thinking, and measurable business impact:

Senior Project Manager | STU Corporation | 2018-2024

• Directed cross-functional teams of 25+ members and delivered 15 major projects worth $10M+ collectively
• Established project governance framework that improved delivery success rate from 70% to 95%
• Negotiated with vendors and stakeholders, securing cost savings of $2M across multiple projects
• Mentored 8 junior project managers and developed comprehensive training programs

When including roles and responsibilities in resume, avoid including vague statements, personal opinions, outdated tasks, or irrelevant responsibilities in your resume. Don’t copy job descriptions directly, focus on results and skills that align with the role you’re applying for.

Redundant Phrases: Don’t repeat the same action verbs or concepts across multiple bullet points. Variety keeps your content engaging and demonstrates diverse capabilities.

Confidential Information: Never include proprietary company data, client names (unless public), or sensitive business information that could violate confidentiality agreements.

Exaggerated Claims: Be honest about your achievements. Inflated numbers or false claims can be easily verified and will damage your credibility.

Personal Opinions: Stick to factual, measurable contributions rather than subjective assessments of your performance or company decisions.

Basic Job Functions: Avoid listing obvious responsibilities that are implied by your job title. Focus on unique contributions and achievements that set you apart.

1. What are good roles and responsibilities to include in a resume?

Focus on responsibilities that demonstrate your impact, use specific metrics, showcase relevant skills for your target job, and highlight leadership or problem-solving abilities. Avoid generic tasks that don’t differentiate you from other candidates.

2. Should I include every responsibility from my previous jobs?

No, be selective and include only the most relevant and impressive responsibilities. Choose 3-6 bullet points per position that best demonstrate your qualifications for the role you’re seeking.

3. How many bullet points should each job have in my resume?

Use 3-6 bullet points per position. Current or most recent roles can have more detail (4-6 points), while older positions can have fewer (2-4 points) to maintain focus on recent experience.

4. Can I copy roles and responsibilities from a job description?

Never copy job descriptions verbatim. Instead, use them as inspiration and tailor your actual accomplishments to match the language and requirements of your target position.

5. How do I write roles and responsibilities if I’m changing careers?

Focus on transferable skills and achievements that relate to your target industry. Emphasize soft skills, leadership experience, and any relevant projects or training that bridge the gap between your current and desired field.

Ready to Land Your Next Interview?

Crafting compelling roles and responsibilities in resume sections is both an art and a science. By following the strategies outlined in this guide, you’ll create a resume that not only passes ATS filters but also captures recruiters’ attention and demonstrates your unique value proposition.

Remember to customize your responsibilities for each application, use strong action verbs, quantify your achievements, and focus on outcomes rather than just tasks. With these techniques, you’ll transform your resume from a simple job history into a powerful marketing tool that opens doors to new opportunities.

Take action today by reviewing your current resume and implementing these best practices. Your next career opportunity is just a well-crafted responsibility statement away!

Explore the Job Description category to find out more about various job description templates and roles and responsibilities of popular careers in 2025.