Build future-ready talent ecosystems. From end-to-end recruitment to rapid scale-ups, our AI-driven RPO solutions deliver tangible results and long-term business value.
- Customer Support
Smart recruitment for high-quality support
Building customer support teams that combine empathy, expertise, and efficiency to turn every interaction into an advantage.
Trusted by enterprises shaping India’s future
- What We Do
We build customer teams that grow business
Customer support has evolved into a strategic growth lever. In an always-on world, what businesses need are teams and professionals who blend product fluency, emotional intelligence, and sound judgment, delivering meaningful experiences at every touchpoint. Taggd helps you build support teams that elevate customer experience. Whether it is high volume hiring to specialised tech support roles and solution specialists, we design a recruitment engine that turns talent into a sustainable completiive edge.
- Our Expertise
Custom hiring solutions for real-world complexity
RPO
Executive Search
Discover leaders who drive performance. We excel at identifying, engaging, and onboarding exceptional senior professionals executives who match your culture, ambitions, and the pace of industry evolution.
Consulting
Empower your organization with resilient TA engines aligned to your growth. From strategic workforce planning to employer branding, we act as true partners, bringing clarity, insight, and precision to every hiring decision.
We build high-performing customer teams
From support executives to solution specialists, we find talent that resolves faster, listens better, and elevates every experience.
- Customer Support Professionals
- Technical Support Specialist
- Service Desk Coordinator
- Chat / Email Support
- Quality Lead
- Product Support Specialist
- Customer Experience Analyst
- Relationship Manager
- CRM Operations
- Customer Insights
- AI Support & Automation Specialist
- Call Center Representative
- Conversational AI Trainer
- CX Lead
- Community Manager
The Power of Taggd
Successful hires so far
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K+
Permanent hires done annually
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K+
Active database
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M+
Expert recruiters on-ground
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Clients trust our expertise
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Our approach to Customer Support recruitment
Alignment comes first
We go beyond job descriptions to understand how your support model actually works: your channels, processes, platforms, and what great service looks like in your world. Whether you’re B2B or B2C, urban or regional, we create a recruitment engine suited to your business realities.
Talent intelligence that works for you
With decades of experience in building recruitment engines across India, we know where to look and what to look for. We build curated pipelines across roles, regions, languages, and industries, using AI-backed insights and real-world context. Our candidates are pre-vetted for communication style, tech comfort, and cultural alignment so they’re job-ready from day one.
Create superior experiences
From first touch to final offer, we make hiring feel seamless. Our AI-enabled workflows, live dashboards, and real-time coordination keep everyone on the same page, ensuring clarity, momentum, and confidence at every step.
Measure what matters
Our smart analytics and performance dashboards give you complete visibility into recruitment effectiveness. We help you optimize key indicators and build sustainable talent acquisition capabilities for long-term success.
We drive transformational impact across industries
Specialised solutions for sectors where the right hire changes everything.
The Taggd advantage
Trusted by India
Trusted recruitment partner of India’s leading employers.
Lower hiring costs
Delivering measurable savings through intelligence-led and improved process efficiencies.
Highest offer acceptance rates
Better than industry average offer acceptance rate across roles.
Scale on demand
Flexible support for both surge and steady-state hiring.
Role-based skill benchmarking
Our proprietary skill taxonomy maps every role to competencies, ensuring precise fit for both traditional and emerging roles.
Market intelligence
Real-time insights on compensation, demand, and talent availability enable smarter hiring decisions.
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Hear from our clients
The first significant shift that Taggd has brought to SKF India is driving a multi-dimensional talent approach, which has greatly enhanced our organization by bringing in diverse expertise. The second major impact we’ve experienced from Taggd is their focus on driving succession and talent pipeline development.
Gautam Kumar
Director People Experience, Commercial & Operations Development, SKF AB
To enhance our talent pools, Taggd places a strong emphasis on university hiring and incorporates greater flexibility into our job descriptions concerning education and experience. This approach ensures that we are able to recruit individuals who possess the necessary competence, the right attitude, and the ability to excel.
Sailesh A J Menezes
Vice President & Regional HR Leader - India, Asia Pacific & Japan, HPE
The CEO mandate required a unique combination of skills – business orientation, passion towards making a societal impact and learning agility. Rahul and Sachin from the Taggd’s team did a good job of understanding the requirements and presenting a variety of candidates from different backgrounds.
Sudarshan Jain
Chairman, Life Sciences Sector, Skill Development Council
We are glad to have had an alliance with Team Taggd as a co-creator since 2013. Taggd has re-engineered our hiring process in the technological domain and helped us in attracting the right kind of talent.
Rajeshwar Tripathi
CHRO, Mahindra & Mahindra - Automotive & Farm Sectors
Turning hiring challenges into success stories
With data-led intelligence and governance-first delivery, Taggd built stronger pipelines and faster closures.
Client partnered with Taggd to streamline recruitment, reduce time-to-fill, and improve both quality of hire and candidate experience through a holistic hiring solution.
Leveraging market intelligence, niche skill expertise, and a value-driven approach, Taggd enabled faster hiring, lower dropouts, and stronger pipelines for EV talent.
From flexible scale-ups to data-led governance, Taggd transformed OYO’s recruitment into a system that delivered consistent improvements across key metrics.
Discover how Taggd combined market intelligence, agile sourcing, and governance-first delivery to scale a global client’s India operations.
Taggd transformed recruitment to deliver reduced costs, and improve timelines for a lasting business impact.
Discover how Taggd streamlined recruitment with automation and delivered guaranteed outcomes —saving ₹10 Cr yearly, 2X growth in permanent hires, and faster closures across 100+ sites.
From market mapping to diversity hiring and faster closures, Taggd built a high-performance recruitment engine to power the client’s India capability centres.
Dissatisfied with a global RPO, the client transitioned to Taggd, seeking recruitment solutions with guaranteed outcomes and governance.
From talent mapping to rapid ramp-up, Taggd transformed recruitment into a strategic advantage.
In today’s competitive landscape, attracting and securing talent is business-critical. Taggd rebuilt recruitment into a system engineered for guaranteed outcomes.
A leading appliance startup partnered with Taggd to streamline hiring, strengthen its talent brand, and deliver a zero-dropout experience.
With data-led intelligence, sharper sourcing, and governance-first delivery, Taggd optimised recruitment and turned it into a strategic engine for long-term talent advantage.
Taggd partnered with a leading commercial vehicle manufacturer to unify hiring into a centralised system, delivering speed, precision, and sustained talent advantage.
Get a closer look at how Taggd has partnered with leading organisations across sectors to solve their toughest hiring challenges with speed, scale, and strategic alignment.
Get Started
Connect with India’s recruitment specialists
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- Corporate Office: A-10 Infocity, Sector-34, Gurugram, Haryana - 122001
Insights from our experts
FAQs
Taggd hires for a wide range of Customer Support roles including voice, chat, and email support executives, technical support specialists, customer experience analysts, quality leads, CRM operations, and relationship managers. We also support specialized roles such as AI support and automation experts, CX leads, and community managers
Tagdd’s Taggd’s Customer Support Recruitment Solutions help companies scale efficiently by combining AI-powered sourcing, screening, interviewing, evaluation and assessments. Moreover, Taggd’s 15+ years of experience and deep understanding of India’s talent landscape enables the team to deliver guranteed recruitment outcomes.
Customer Support RPO is ideal for high-volume hiring, regional expansions, or seasonal ramp-ups when demand spikes. It helps build scalable, agile teams that maintain quality across locations and free up internal teams to focus on core priorities.