HRs can benefit by becoming the true RJs of an organization. Actively researching and listening, showing empathy, and being honest and simple while fostering all communication channels with employees can go a long way.
In the ‘new normal’, HR professionals have a lot to learn from RJs – they need to learn how to connect with employees spread across multiple geographies. It was a rainy Sunday afternoon. As I sat down near my window, sipping tea and listening to the radio, I felt connected to the world. This feeling or sense of oneness wasn’t new. In these harsh times, as an HR professional, my priority is to stay connected and keep a finger on the pulse of engagement and communication. Over the past few months, the coronavirus pandemic has affected nearly all aspects of work, triggering widespread disruptions across HR functions – right from engagement to talent acquisition. With virtual workplaces becoming the new normal, the challenges have only just begun. The complications of a virtual workspace are pushing HR professionals to rethink and reimagine how they can provide employees with a seamless work environment and help them stay engaged. Meetings have turned into video calls, tasks have devolved into emails and workplaces have been compressed into laptops. At times, one cannot help but feel that we are only talking to boxes on the screen! Therefore, these days, it has become all the more necessary for HR teams to connect and rebuild a stronger relationship with the voices behind the screen. It’s what radio jockeys or RJs do – using their voice to connect with millions behind the boxes. Radio jockeys know how to forge a personalized connection with their audience. This made me think about how RJs like Ameen Sayani have been mastering this art over the years and how they can effortlessly strike a chord with the audience, just with their voice. Indeed, in the ‘new normal’, HR professionals have a lot to learn from RJs – they need to learn how to connect with employees spread across multiple geographies.