Today, the presence of GCCs has exponentially increased and so has the scope of their work. Right from offering the conventional back-end support to high-value services related to emerging technologies like AI & ML to driving innovation, GCCs now play a catalytic role in driving business growth.
NASSCOM estimates a sharp rise in the number of GCCs from 1,430 at present to 1,900 by 2025. The growth of GCCs at such a rapid pace is expected to create a significant demand for skilled IT talent in India, which is already in short supply.
In this blog, we touch upon the evolving nature of GCCs and the talent acquisition challenges faced by them.