Armed with the latest funding of $ 1 billion, Swiggy plans to enter new categories, including medicine and grocery delivery, and experiment with cloud kitchens to take food from popular restaurants to multiple locations beyond immediate neighborhoods
Some Pointers
To build its competitive advantage, it was crucial for Swiggy to hire proactively based on projected needs within the limited time and resources. It involved shifting its recruiting priorities from being a cost centre to become a long-term, strategic partner, driving the firm’s business growth.
- Strong Employer Branding
- Tying SLA results with KPIs
- AI based mapping